Midway Manor · Midway, Georgia
Privacy Policy &
Accessibility Statement
How we collect, use, and protect your information — and our commitment to an accessible experience for everyone.
Overview
Midway Manor is a privately owned boutique estate located in Midway, Georgia. We operate midway-manor.com as an informational and booking website. We are committed to protecting your personal information, being transparent about our data practices, and ensuring our website and services are accessible to every guest regardless of ability.
This policy covers information collected through our website, by email or phone inquiry, through third-party booking platforms (such as Airbnb or VRBO), and in connection with stays and events at the property.
What We Collect
We collect information in three ways: information you give us directly, information gathered automatically when you use our website, and information received from third-party platforms when you book through them.
Information You Provide
| Category | Examples | When Collected |
|---|---|---|
| Identity | Full name, date of birth (for age verification), valid ID type | Booking, guest agreement signing |
| Contact | Email address, phone number, mailing address | Inquiry, booking, agreement |
| Reservation | Check-in/out dates, guest count, event type, special requests | Booking confirmation |
| Payment | Payment method type; billing details processed via secure third-party payment processor — Midway Manor does not store full card numbers | Payment processing |
| Communications | Emails, messages, phone inquiries, feedback, and reviews submitted to us | Any time you contact us |
| Agreements | Signed guest and event agreements, alcohol responsibility acknowledgments | Pre-arrival |
| Accessibility Needs | Accommodation requests, assistive technology preferences, or disability-related needs you choose to share | Upon request or inquiry |
Information Collected Automatically
When you visit midway-manor.com, our website may automatically collect limited technical information including your browser type, device type, referring website, pages visited, and approximate geographic region. This information is used only to understand how our website is used and to improve the visitor experience. See Section 5 (Cookies) for details.
Information from Third-Party Platforms
If you book through Airbnb, VRBO, or another platform, that platform may share your name, contact information, and reservation details with us in accordance with their own privacy policies. We encourage you to review the privacy policy of any platform you use to book.
How We Use Your Information
We use the information we collect for the following purposes:
- To fulfill your booking — confirming reservations, providing check-in instructions, coordinating your stay, and processing payments.
- To communicate with you — responding to inquiries, sending pre-arrival details, post-stay follow-up, and any necessary notifications about your booking.
- To protect the property and guests — verifying guest eligibility (including age verification), documenting agreements, and managing security deposits and damage assessments.
- To comply with legal obligations — maintaining records required by Georgia state law, responding to lawful requests from authorities, and enforcing our Terms & Conditions.
- To improve our services — analyzing website usage patterns and guest feedback to enhance the experience at Midway Manor.
- To provide accessibility accommodations — using information you voluntarily share about your needs to arrange appropriate support for your visit.
Sharing & Third Parties
We do not sell your personal data. We may share limited information in the following circumstances:
Service Providers
We work with trusted service providers who help us operate our business — including payment processors, email service providers, and booking management tools. These providers are authorized to use your information only as necessary to provide services to us, and are contractually obligated to protect your data.
Booking Platforms
If your reservation was made through Airbnb, VRBO, or a similar platform, information may be shared between us and the platform in accordance with your agreement with that platform. We recommend reviewing their privacy policies for full details.
Legal Compliance & Safety
We may disclose information when required by law, in response to valid legal process, or when we believe disclosure is necessary to protect the safety of any person, prevent fraud, or protect our rights and property.
Business Transfers
In the unlikely event of a sale, merger, or transfer of Midway Manor ownership, your information may be transferred as part of that transaction. You will be notified of any such change and the privacy practices applicable to your data going forward.
Cookies & Analytics
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. We use only the cookies necessary to operate the site and gather anonymous aggregate analytics. We do not use advertising cookies or cross-site tracking technologies.
| Cookie Type | Purpose | Used? |
|---|---|---|
| Essential | Required for the site to function (e.g., form submission, session management) | Yes |
| Analytics | Anonymous traffic measurement (page views, device type, referral source) to improve the site | Yes (anonymized) |
| Advertising / Targeting | Tracking your behavior across websites to serve ads | No |
| Social Media Trackers | Tracking pixels from social networks | No |
You may control or disable cookies through your browser settings. Disabling essential cookies may affect the functionality of certain features on the site.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law.
| Data Category | Retention Period |
|---|---|
| Booking & reservation records | 7 years (for tax and legal compliance) |
| Signed guest & event agreements | 7 years from date of stay |
| Payment & financial records | 7 years (Georgia record-keeping requirements) |
| Email and communications | 3 years after last contact |
| Damage documentation & photos | 3 years from date of stay, or until dispute is resolved |
| Website analytics (anonymized) | 26 months rolling |
| Accessibility accommodation records | Duration of relationship, then deleted on request |
When data is no longer required, it is securely deleted or anonymized. You may request earlier deletion of your data — see Section 8 (Your Rights).
Security
We take reasonable and appropriate measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encrypted transmission (HTTPS/TLS) for all data submitted through our website
- Payment data handled exclusively by PCI-compliant third-party payment processors — we do not store full card numbers or CVV codes
- Access to personal data limited to those with a legitimate business need
- Secure storage of signed agreements and guest records
Your Rights
Regardless of where you live, we honor the following rights with respect to your personal information. To exercise any of these rights, contact us at connect@midway-manor.com. We will respond within 30 days.
Access
Request a copy of the personal information we hold about you.
Correction
Ask us to correct inaccurate or incomplete information.
Deletion
Request deletion of your data, subject to legal retention obligations.
Portability
Receive your data in a structured, machine-readable format.
Objection
Object to how we process your information in certain circumstances.
Restriction
Ask us to limit how we use your data while a concern is being resolved.
We do not discriminate against anyone who exercises their privacy rights. We may need to verify your identity before fulfilling a request. Some requests may be limited where retention is required by law — for example, financial records required for tax purposes.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. Bookings require the primary guest to be at least 25 years of age.
Children and minors may stay at the property as part of a family group under the supervision of the adult primary guest, who assumes full responsibility for them. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at connect@midway-manor.com and we will take prompt action to delete it.
Accessibility Statement
Midway Manor is committed to ensuring that our website — and the experience of staying or hosting an event at our property — is accessible to all individuals, including those with disabilities. We believe that every guest deserves equal access to information and hospitality, and we actively work to remove barriers that may prevent full participation.
Our Website Commitment
We aim for midway-manor.com to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as published by the World Wide Web Consortium (W3C). WCAG 2.1 AA is the widely recognized international benchmark for web accessibility and is referenced by the Americans with Disabilities Act (ADA) for website accessibility compliance.
Our ongoing efforts include:
- Keyboard navigation — all website functions can be accessed using a keyboard alone, without requiring a mouse.
- Screen reader compatibility — pages use semantic HTML, ARIA landmark roles, and descriptive alt text for images to support assistive technologies.
- Skip navigation links — a “Skip to main content” link appears at the top of each page for keyboard and screen reader users.
- Color contrast — text and interactive elements meet or exceed the WCAG 2.1 AA contrast ratio requirements (4.5:1 for normal text, 3:1 for large text).
- Resizable text — text can be resized up to 200% without loss of content or functionality.
- Descriptive link text and form labels — links and form fields include descriptive text so purpose is clear out of context.
- Visible focus indicators — interactive elements display a visible focus outline when navigated by keyboard.
- Responsive design — the site adapts to mobile devices, tablets, and varying viewport sizes without loss of functionality.
- Print accessibility — key pages including this policy are optimized for print using CSS print styles, with navigation collapsed.
Physical Property Accessibility
Midway Manor is a historic private estate. We recognize that the physical property may present challenges for guests with certain mobility or sensory needs. We are committed to being transparent about the property’s current features and limitations, and to working with guests individually to accommodate their needs wherever possible.
Guests with accessibility needs related to the physical property are encouraged to contact us before booking so we can discuss the specific layout, available features, and any accommodations we can arrange. We will always provide an honest assessment and do everything within our means to support your visit.
Requesting Accommodations
If you experience difficulty accessing any part of our website or need an accommodation to fully enjoy your stay at Midway Manor, we want to hear from you. We take all accessibility requests seriously and will respond promptly.
Accessibility & Accommodation Requests
We will acknowledge all requests within 2 business days and work toward a resolution as quickly as possible. Alternative formats, including large print documents, plain-text versions, or assistance via phone, are available on request.
If Your Request Is Not Resolved
If you contact us with an accessibility concern and are not satisfied with our response, you may also file a complaint with the U.S. Department of Justice Civil Rights Division at ada.gov, or contact the Southeast ADA Center at adasoutheast.org, which serves Georgia.
Policy Updates
We may update this Privacy Policy and Accessibility Statement from time to time to reflect changes in our practices, legal requirements, or accessibility standards. When we make material changes, we will update the “Last updated” date at the top of this page.
For significant changes that affect how we use your personal information, we will provide more prominent notice — such as an email notification (if we have your address on file) or a banner on our website. Continued use of our website or services after a policy update constitutes acceptance of the revised terms.
Contact Us
For any questions, concerns, or requests related to this Privacy Policy, your personal data, or accessibility, please reach out:
| Topic | Contact |
|---|---|
| General Privacy Questions | connect@midway-manor.com |
| Accessibility Requests & Issues | connect@midway-manor.com |
| Booking & General Inquiries | hello@midway-manor.com |
| Website | midway-manor.com |
| Mailing Address | Midway Manor, 2762 Leroy Coffer Hwy, Midway, Georgia 31320 |
We are committed to resolving all privacy and accessibility inquiries promptly and respectfully. Thank you for trusting us with your information and for helping us make Midway Manor a welcoming place for everyone.
Questions before you book?
We’re happy to answer any privacy or accessibility questions before you make a reservation.
Reach us at hello@midway-manor.com